Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more.
Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.
After completing this course, you will be able to:
Configure Dynamics 365 Sales In this module, we will learn about configuring the sales application to fit an organization’s unique requirements.
Manage customers, leads, and opportunities In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.
Process sales orders In this module, we will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.
Integrate components with Dynamics 365 Sales. In this module, we will learn how to use sales analytics tools to empower the sales team.
Familiarity of business applications and the desire to customize and implement them for your business.