The fundamental question is: How does the POPI Act impact you as an individual, and/or your business?
The requirements that centre on the protection and maintenance of data have the most challenging implications to businesses.
For example: you can no longer view — and by extension — manage your business as separate and self-regulating parts. Instead, a business and the people who work in it must connect all the departments.
Obviously, this has major consequences for the entire organisation and how it is operated. Day-to-day activities must be checked to assess whether they contribute towards the entire business.
And when it comes to effectively managing personal information, every single person in the business is responsible to contribute towards keeping a secure place of work.
This is the reason then that Quarphix is uniquely positioned to offer dependable Customer relationship management (CRM) services.
The goal is simple: improve business relationships and data processing to grow your business.
Another important aspect to note is that; working towards being POPI-compliant is not an exercise that can be solved on one level within the business. An autonomous approach, where case departments work separately, is not going to create sustained results.
A practical solution requires a holistic approach to unify your systems and resources.
Assess the impact on your business
What effect will the POPI Act have on your business?
The first step towards reaching compliance is the understanding of what type of (personal) information to collect, ways to process it, and how the law impacts the fundamental processes of your business.
For small businesses, the choice to implement technology solutions will be significant in building or breaking the compliance related to POPI.
The POPI Act states that responsible parties must take “appropriate, reasonable technical and organisational measures” to ensure the integrity and prevent the loss of information. Businesses and their owners/operators no longer have an excuse to disregard Cybersecurity.
Within a business, responsible parties will have to acquire skills to a level where they can participate in the implementation process of technology. At the very least effectively participate in the decision-making process.
Who is Exempt from POPI?
The act mainly applies to people or groups in South Africa who process data for commercial purposes.
The law states exclusions from coverage in the act. This includes…
- Data processed for personal reasons.
- Data process by (or for) a public body relating to national security, law enforcement, or the justice system.
- Data processed by a province’s Cabinet and committees or Executive Council.
Fortunately, the implementation of POPI in your business does not have to be a tedious task. The POPI legislation and compliance process should be embraced and implemented in the spirit it was created: Mainly, to bring change and data protection.
Implementing POPI creates an opportunity to simplify, review and streamline your business operations, policies and processes based on sound business practices and embrace appropriate and cost-effective technological solutions.
If you embrace this legislation early there are many benefits, including cost savings and overall business automation.
Remember: You only have one yearto do achieve that transformation – All the best of luck! ‘Happy POPI’ing!!!’.